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EPOS Maintenance Service & Support

Vista Retail Support offer EPOS system maintenance provided throughout the UK, Eire, Europe and America with contracts bespoke to suit customers specific requirements.

Unfortunately no business can completely eliminate downtime, however, in the event of EPoS and critical systems failure Vista Retail Support can detect, contain and resolve problems rapidly before they become a major issues.

Vista response is quick, effective and efficient, Vista can completely repair and restore your EPoS technology, but we can undertake a full EPoS systems assessment to make sure it is more resilient and reliable in the future.

vista buildingWorking with Vista Retail Support you will minimise unscheduled disruptions and optimise your EPoS hardware estate performance and productivity. Our rich portfolio of hardware lifetime support and maintenance services supports all major EPoS brands and the unparalleled, industry-specific expertise we can offer is based on our vast experience of almost every one of today’s retail IT systems, including every make and model from front and back-office systems, to bar code scanners, chip and pin devices and servers.

" no matter the age, make or model, up to 30% of retailers IT systems suffer unexpected failures"

With Vista Retail Support you get so much more for your money pda1

  • Full on-site call EPoS hardware maintenance service
  • Proactive EPoS Hardware Maintenance
  • EPoS equipment and Infrastructure Process Analysis
  • Collaborative Call Reduction Strategy
  • Preventative EPoS Maintenance Programs
  • Mixed Service Delivery Models
  • Flexible Service Level Agreements (priority call structure)
  • Perfect use & application of latest EPoS technology
  • Full Managed Estate Services and Equity Release Programs
  • IT Refurbishment and WEEE Disposal
  • Disaster Recovery EPoS Services