Vista Hospitality
Vista are available to support our hospitality customers whenever they need us. All day every day Vista's team of hospitality specialists are there to ensure your technology is available for you.
The Hospitality sector has had a massive increase in technology over the last few years. Portable Wireless devices for taking orders, kitchen printers and displays for accurate order delivery and mobile chip and pin devices have added to the potential for technology failure. Whilst you may have the most robust of customer service processes, if the technology isn't available, the service suffers.
Vista understand the harshness of the hospitality environment. Dropped HHT's, Credit Cards thrust into C & P devices. Whatever the cause of the device failure, you need to know that it will be changed or repaired quickly and efficiently so that you can get back to delivering excellent customer service to the people who matter most.
Vista Support
- Full IT hardware estate maintenance and support
- Comprehensive infrastructure services
- Dedicated call centre management
- Our customers systems are supported by us 24 hours a day, 364 days a year, with an extensive choice and range of response and fix times, also benefiting from a choice in call priorities.
We improve systems uptime and ensure electronic point of sale (EPOS) availability.
